Careers

Browse our latest vacancies and apply online.

Careers

  • Development Manager, London & South East

    Salary: £28,462 - £31,625 per annum (pro rata 22.5 Hours) plus benefits including car allowance, working from home allowance, pension, life assurance, 25 days holiday and Employee Assistance Programme.

    Part Time

    Location: Subject to some flexibility - London & South East region. Ideally the applicant would live in London or the South East and be willing to travel to all these areas from their home base.

    We are looking for an enthusiastic and dynamic individual who is passionate about working with volunteers to provide an excellent programme of support and information in the community to those living with and affected by osteoporosis.

    You will have had experience of recruiting, inducting, training and managing volunteers in a variety of settings, ideally with volunteers in community groups and teams. You will also have experience of working with health professionals and other stakeholders in both primary and secondary care and have been involved in delivering quality patient education and support services.

    In particular, you will be a champion for volunteer involvement and passionate about working with members of the public, patients, carers and health professionals to deliver quality programmes of education and peer support.

    The successful candidate will be highly motivated and creative with strong interpersonal, collaborative and facilitative skills. You will be able to motivate, guide and enthuse a wide range of people working at various levels, with confidence to work across organisational boundaries.

    As well as sound volunteer management experience, you will have had experience of developing and running a variety of events and meetings for different audiences and excellent presentation skills.

    An ability to work flexibly around events and meetings and travel in the region is essential, as is capability of working remotely.

    The role is subject to a DBS Disclosure.

    Further details can be found by clicking onto the job description and to apply, please submit your CV and covering letter outlining how your skills and experience meet the job description and criteria. All applicants applying must have the right to work in the UK. The relevant documentation to demonstrate the right to work in the UK will be requested at interview stage.

    Closing date is 9th May 2018 at 12 Noon. Interviews will be held at Camerton.

    The National Osteoporosis Society is an equal opportunities employer.

    In accordance with the Data Protection Act 1998 the National Osteoporosis Society collects information relevant to the job role for which you are applying and will only use this information for the purposes of processing your application. We will hold this information about you securely and will retain it during the application process. If you are unsuccessful your application will be securely destroyed after six months; see our Data Protection Policy for further information.

    By submitting your application you consent to the processing and retention of your personal data and confirm that the information contained within it is true to the best of your knowledge and no material facts have been omitted.

    Job Description

    This post reports directly to the Regional Service Development Lead and will be responsible for the operational delivery of the work of the National Osteoporosis Society (NOS) in a specific geographical area. This will include the coordination and management of Support Groups and volunteers as well as actively engaging with health professionals and local stakeholders to deliver a programme of support and information comprising patient education and peer support.

    1. Work as a member of the Service Delivery Team from a home-based office reporting to the Service Development Lead but closely linking to the Head of Volunteer Development, to help develop and deliver regionally prioritized work plans for support and information in line with the Charity’s aims and strategic direction.
    2. Ensure all relevant information pertaining to the region is recorded on the Charity’s CRM and produce locality reports of activity to help inform work prioritisation and delivery.
    3. Provide evaluation information and undertake reporting of work plans to measure the outcomes and impact of the work achieved in the region.
    4. Represent and promote the Charity at conferences, public meetings and health professional meetings as required and ensure the Charity is represented in the voluntary sector in the area, utilising opportunities to network with local CVA, VC, Health Watch and others.
    5. Work as an integrated member of the Service Delivery Team, ensuring clear communication and collaboration, and provide cover for colleagues in other regions when required.
    6. Attend team meetings, as well as staff briefings at Camerton, Bath.
    7. Deputize for the Service Development Lead where necessary and undertake any other duties as may be reasonably requested by the Service Development Lead.
    8. Understand the importance of safeguarding and promoting the welfare of everyone whom we come into contact with, recognising concerns and acting on them appropriately in line with safeguarding policy and procedures. 

     

    Coordination and engagement of support groups and volunteers

    1. Provide coordination and support to the Support Groups and volunteers within the region, ensuring they feel valued, informed and motivated to work with the Charity to help us achieve our aims and objectives.
    2. Attend key Support Group committee meetings and other events where relevant, to ensure the Charity’s policies and procedures are understood and adhered to.
    3. Establish and help achieve annual work plans with Support Groups and volunteers in line with our vision, mission, and strategic aims and with local/regional priorities.
    4. Provide administrative support to Support Group and volunteer finances in close liaison with the Head of Volunteer Development and the Finance Department.
    5. Contribute to the development of new ways in which we engage with volunteers to increase their impact.
    6. Keep up to date with legislation and best practice for volunteer management and comply with all relevant policies and procedures regarding this.
    7. Contribute to the annual/biennial UK-wide event for Support Groups and volunteers, in line with the Charity’s work programmes. 

    Model of support/Locality working

    1. Be a local champion and advocate for the Charity and support the work of the Service Development Lead to promote the Charity’s role within health, social care and political environments ensuring that there is ongoing support and information at locality level for people with osteoporosis and fragility fractures and for the health professionals providing their care.
    2. Work with the Service Development Lead to develop and deliver education events for public and health professionals in line with the overall plans for the UK, ensuring relevant staff at Camerton are involved.
    3. Manage the budget for the support provided in the region and ensure expenditure is forecast in line with Finance Department requirements and budget allocation for the year.
    4. Assist the Fundraising Department with local and regional information to inform Trust applications, helping complete reporting documentation as requested.
    5. Support the Service Development Lead with the development and improvement of Fracture Liaison Services and other osteoporosis services in the area.
    6. Take on any new responsibilities and initiatives as recommended by the Charity’s model of support. 

    Personal Specification

    Essential:

    • Experience of recruitment, induction, training and management of volunteers and a sound understanding of the issues that affect them
    • Understanding of primary and secondary health care
    • Excellent ability to communicate verbally and in writing to a wide variety of audiences
    • Excellent presentation skills and an ability to chair meetings and training events
    • Strong interpersonal, collaborative and facilitative skills, with the ability to motivate, guide and persuade individuals, preferably in a volunteering capacity
    • Excellent self-management skills with the ability to organise your own workload with minimal supervision
    • Experience of working remotely but as part of a team to achieve set objectives
    • Ability to work under pressure and to demanding deadlines, and to prioritise a complex workload
    • Experience of planning and managing projects and events according to agreed objectives, budgets and time constraints
    • Ability to analyze simple and complex issues and situations and to develop practical solutions
    • A sound knowledge and practical experience of Windows based software, particularly Microsoft Word, PowerPoint, Outlook and Excel
    • Ability to work flexibly and occasionally out of hours around key events and to travel extensively within your regional area
    • Clean driving license and use of a reliable vehicle

    Desirable:

    • An understanding of osteoporosis, long term health conditions and the impact that has on an individual
    • Experience of working with and managing volunteers remotely in a Support Group setting
    • Budget management experience 

    Outputs

    Annual:

    1. Annual budget plan.
    2. Negotiated activity plans for the area to support delivery of organisational objectives.
    3. Negotiated activity plans for volunteers. 

    Quarterly:

    1. Management reports, highlighting changes to annual work plans and recording activity.
    2. Tracking of impact through evaluation.
    3. With the Service Development Lead, update the budget forecast, identifying any significant changes in expenditure. 

    Key Relationships

    Internal:

    • Development Managers
    • Support Groups, Volunteers and Members of the Charity
    • Service Development lead for the region
    • Head of Volunteer Development
    • Head of Service Delivery

    External

    • Key stakeholders working within the health, social care, and political sectors
    • People affected by osteoporosis
    • External agencies and related charities

     

    MORE DETAILS

    LESS DETAILS

     
  • Service Delivery Leads/Specialist Nurses - 1 x Central & NW/NE Midlands and 1 x Eastern England, London and the South-East

    Salary: Up to £43,352 per annum plus benefits: car allowance, working from home allowance, pension, Life Assurance, 25 days Annual Leave and Employee Assistance Programme| Home-based: two roles which cover a large geographical area and will require travel. Ideally you will live within the region you are applying for.

    Full Time

    Is your vision a future without fragility fractures? Are you passionate about secondary fracture prevention and improving the lives of people with osteoporosis? Would you like to make a tangible difference to service provision – both in terms of equity and quality?

    We are seeking to appoint two Service Delivery Leads - one in the Central & NW/NE Midlands area and one in Eastern England, London and the South-East area; who will have specific responsibility for supporting the implementation and development of Fracture Liaison Services (FLS).

    You will have at least 5 years’ clinical or managerial experience within an NHS setting, and ideally have been involved in delivering healthcare improvement initiatives. You will also have worked effectively with a wide range of stakeholders, ranging from clinicians, commissioners, patients, carers and the public, as well as clinical experts. It is important that you have project management experience: planning, delivering and evaluating your work to demonstrate a positive impact and outcomes that significantly benefit patients’ lives.

    Each role covers a large geographical area and will require travel. Ideally you will live in the regions specified.

    Further details can be found by clicking 'More Details' below. To apply, please submit your CV and covering letter outlining how your skills and experience meet the job description and criteria. All applicants must have the right to work in the UK. The relevant documentation to demonstrate the right to work in the UK will be requested at interview stage.

    This role requires a DBS Disclosure and up to date NMC Registration.

    Closing date is 07/5/2018. Interviews will be held at Camerton, Bath.

    The National Osteoporosis Society is an equal opportunities employer.

    In accordance with the Data Protection Act 1998 the National Osteoporosis Society collects information relevant to the job role for which you are applying and will only use this information for the purposes of processing your application. We will hold this information about you securely and will retain it during the application process. If you are unsuccessful your application will be securely destroyed after six months; see our Data Protection Policy for further information.

    By submitting your application you consent to the processing and retention of your personal data and confirm that the information contained within it is true to the best of your knowledge and no material facts have been omitted.

    National Osteoporosis Society is a registered charity No 1102712
    Registered as a company limited by guarantee in England and Wales No 4995013. Scotland charity number SC039755

    Interviews

    Interviews will be held in Camerton, Bath.

    Job Description

    The Service Delivery Lead/Specialist Nurse role will be responsible for helping us to achieve our strategic goals of Care and Support; to realise our Care goal, we will campaign and work with the NHS for quality services and equitable access; to accomplish our Support goal, we aim to provide information and support and work with partners to improve quality of life.

    This role sits within the Service Delivery Directorate reporting to the Head of Service Delivery. The post holder will be responsible for providing specific and targeted project management support to the implementation, development and long-term sustainability of FLS, specifically in areas where services are absent or compromised. In addition, the role will be the clinical lead for the delivery of information and support at a locality level.

    Main Duties & Responsibilities

    1. Facilitate positive engagement with key stakeholders at each prioritised site to engender enthusiasm and commitment to developing an FLS.
    2. Disseminate resources available that support the development of FLS e.g. FLS Implementation Toolkit; UK FLS Clinical Standards.
    3. Assist with recruitment of the fracture liaison nurse (FLN) and and clerical support, andnprovide resources for training and induction of FLN, utilising the Fracture Prevention Practitioner online training programme.
    4. Ensure and support implementation of an FLS in line with established UK FLS Clinical Standards.
    5. Help establish relevant protocols/care pathways for the service.
    6. Ensure all relevant stakeholders in primary and secondary care are informed and engaged with the service.
    7. Support commissioners to ensure services are sustained.
    8. Help establish data collection and suitable methods of analysing, reporting and evaluating this, closely aligned to the FLS -DB.
    9. Identify poor performance and lack of progress, put in place improvement plans and monitor against agreed actions.
    10. Support the charity's public affairs work programme, representing the charity within local ( or national)  health, social care, political and other relevant  environments by attending meetings and events as appppropriate
    11. Liaise and coordinate closely with the Head of Service Delivery, as well as the Development Managers to keep them apprised of local status and progress.
    12. Support the national programme of work for fracture prevention and management of osteoporosis, attending meetings as a Clinical Ambassador for the charity, where necessary.
    13. Develop, deliver and present update reports to internal and external stakeholders.
    14. Help scope and develop new project areas to support the work of the charity.
    15. Understand the importance of safeguarding and promoting the welfare of everyone whom we come into contact with, recognising concerns and acting on them appropriately in line with safeguarding policy and procedures.

     Personal Specification

    Essential:

    • Degree level or equivalent clinical qualification in a life/healthcare science subject.
    • Proactive, dynamic and self-motivated
    • At least 5 years’ experience of working in the NHS in either a clinical or managerial setting, ideally in-patient, orthopaedics or ortho/elderly care, rheumatology or fracture clinic.
    • Experience of delivering healthcare quality improvement: e.g. service development or redesign; developing care pathways; clinical audit; implementation of PDSA methodology.
    • Proven project management experience: planning, delivery and monitoring of work.
    • Experience of working to deadlines, prioritising and allocating work to ensure timely delivery to the required quality.
    • Experience and/or willingness to work remotely and travel regionally, with occasional visits to head office in Camerton, Bath.
    • Experience of working with external stakeholders including clinical experts in the field.
    • Excellent interpersonal, team working and collaborative skills.
    • Ability to work flexibly with occasional unsociable hours and to attend relevant meetings and events around the UK.

     

    Desirable:

    • Knowledge of musculo-skeletal health, osteoporosis and fragility fractures.
    • Experience of the clinical implementation or development of an FLS or osteoporosis service.
    • Experience of budget management.
    • Voluntary sector experience. 

     

    Key Relationships

     

    Internal:

    • Head of Service Delivery
    • Development Managers
    • Head of Volunteer Development
    • Service Delivery Team
    • Head of Quality Improvement
    • Head of Professional Development
    • Service Delivery Director
    • Clinical Director

    External

    • Clinical leads and other specialist health practitioners
    • Other relevant stakeholders
    • Relevant clinical experts in the field.

     

    MORE DETAILS

    LESS DETAILS

     

APPLY ONLINE

First Name
Last Name
Email Address
Please state which role you are applying for.
Message
Please upload CV
Please upload covering letters